Terms of Service

Effective Date:

June 5, 2025

Last Updated:

June 5, 2025

1. Acceptance of Terms

Welcome to Ratio Machina (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, applications, and services (collectively, the “Services”).

By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

2. Services Provided

Ratio Machina provides AI-driven marketing automation, customer engagement solutions, and software development services. The specific services you receive will depend on your engagement with us via signed proposals, contracts, or subscription plans.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement in your jurisdiction to use our Services.

4. User Responsibilities

You agree to:

Provide accurate, current, and complete informationUse the Services in compliance with applicable laws and regulationsNot misuse or attempt to reverse-engineer or disrupt our ServicesNot use the Services for unlawful, harmful, or fraudulent purposes

5. Intellectual Property

All content, software, and materials provided by Ratio Machina are the intellectual property of Ratio Machina or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services solely for their intended purpose.

6. Payment and Billing

If you engage our paid services:

All fees are clearly stated in our agreements or subscription plansPayments are due as specified; late or failed payments may result in suspension or termination of servicesWe may change pricing with reasonable notice

7. Confidentiality

You agree not to disclose any confidential or proprietary information you receive through the course of using our Services, including business strategies, code, or internal processes.

8. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice, particularly if you breach these Terms.

You may also cancel services in accordance with any termination clauses in your service agreement.

9. Disclaimers


Our Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Services will be uninterrupted or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, Ratio Machina and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the total amount paid by you to us in the preceding three months.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ratio Machina and its officers, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the Services or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles.

13. Modifications to Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date. Your continued use of the Services after changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have questions about these Terms, contact us at:


Ratio Machina
info@ratiomachina.com